FRONT OFFICE MANAGER – four **** RESORT IRELAND
The place : County Galway – Eire
Contract : Everlasting
Degree : Supervisor
Description of the job :
Manages the operation of the Entrance Workplace guaranteeing the supply of fantastic customer support requirements. Offers teaching, coaching and growth of the entrance workplace and the reservations staff.
Ensures that inquiries and reserving requests from all clients are dealt with promptly, courteously and effectively. Leads the staff to supply the boldness, data and experience to maximise gross sales and obtain objectives.
Operates inside finances limits – room revenues, occupancy charges and charges achieved and controls each day money deposits and revenue figures
Implements coaching programs, insurance policies and procedures and continues the event of Entrance Workplace operations. Maximizes gross sales by making further gross sales, utilizing incentives and promotions that might be coordinated with the gross sales staff.
Has the flexibility to satisfy the requirements and guarantee their respect all through the division.
At the least three years of expertise in supervisory or administration positions in a busy resort with a powerful expertise of window programs
Wonderful ranges of spoken and written English
Wonderful working data of HotSoft or related PMS programs
Wonderful consideration to element
Excessive degree of private presentation
Ship your CV to firstname.lastname@example.org
Topic Line: FOM GOA