Home / Job Tips / [Case Study] What prompted giant youth hostels in India to decide on the ezee youth hostel software program

[Case Study] What prompted giant youth hostels in India to decide on the ezee youth hostel software program

If you’re related to the Indian lodge or on the hostel , it’s essential to pay attention to the primary annual congress of the hostel affiliation that held final month. in Goa.

In case you would not have one, let me provide you with a short abstract.

Concerning the 1st Annual Hostels Convention

The Backpacker Hostel Affiliation of India (BHAI) hosted the annual Youth Hostel Convention April 18-21 for the primary time in India . The convention noticed hostel house owners throughout India meet with journey giants resembling HostelWorld Goibibo and Tripoto firms like Veepay, and [ Arbor Bewing and different professionals, in addition to eZee, as know-how supplier in youth hostels, to debate the newest developments, challenges and options of sector.

Niral Ramani, Regional Director of eZee Goa and I represented eZee on the occasion to current our particular gives to the youth hostel . It was a memorable expertise for each of us, the place we had been capable of meet our completely different prospects in the long term and even converse with a number of fascinating professionals.

Through the occasion, HostelWorld offered nice data to individuals. Amongst these, one of many information indicated the highest 5 youth hostels in India receiving probably the most bookings from the journey website. These 5 inns had been:

Let me point out right here an essential consequence.

4 of those 5 prime performing hostels use eZee hostel software program .

Wonders By no means Cease! Proper? It was undoubtedly a second of satisfaction for us, which made me take into consideration why these hostels selected our hostel software program.

One other truth progressively made me seem.

With greater than 70 inns on board, we’re the popular alternative of nearly all of hostels in India.

Why do hostels want know-how?

Now, if you happen to see, hostels have advanced with the newest developments in journey and backpacking.

Youth hostels these days will not be restricted to providing dormitories, they provide a singular expertise with a wholesome keep to the shoppers throughout the limits of their price range. They’ve adopted versatility by offering shared and personal rooms along with dorms with facilities resembling free Wi-Fi and breakfast. As well as, they even set up actions resembling metropolis excursions, hikes, musical nights and extra.

Greater than 70% of the hosts are millenials.

In consequence, with the rising evolution of the backpack, the significance of hostels have additionally elevated to a big extent additionally in India.

The rising variety of hostels has reworked the mission of the youth hostels by providing an unforgettable lodging to an unforgettable expertise.

Actually this might require that they search for know-how to handle their increasing enterprise, which may even assist them develop their enterprise the place eZee is situated.

What prompted these giant hostels and others to decide on eZee 's hostel software program?

So, having met and mentioned with a lot of our hostel company on the convention, I spotted that the selection of hostel know-how was defined by two main causes .

1. We offer the know-how they want precisely

Since we decided the necessity for youth hostel know-how just a few years in the past, we’ve got began to continuously search for wants, their mode of operation and their mind-set.

we developed a totally built-in know-how, lodge administration system that will assist all sorts and sizes of inns, in addition to host chains in administration of their operations. This know-how is periodically up to date to make sure optimum efficiency and effectivity.

Listed below are some options of our hostel software program that differentiate us from others:

Dorms or Non-public Rooms : Hostels might arrange dormitories in addition to personal and communal rooms within the system and promote them accordingly. Login with applicable OTAs : They will handle their availability on the best channels straight from the system and purchase extra company . Reserving engine for direct bookings : hostels can get extra bookings on their web site because of our built-in reserving engine Dynamic host worth willpower : hostels can configure and handle costs slabs relying on occupation and seasons. Administration Promotions and Packages : As I already talked about, hostels these days provide a myriad of companies and lodging. The inns are capable of handle the sale of those actions and packages and even handle promotions and their traditional operations Administration [email protected] reservations : The hostels can simply settle for deposits for [email protected] reservations by sending a web-based fee hyperlink from the system

As well as, hostels are even capable of handle their evaluations on-line and scale back defections and cancellations of final minute because of our know-how.

] You possibly can discover our totally built-in hostel software program from right here: http://bit.ly/eZeeHostelSoftware

That is what Deep Banka, head of on-line gross sales @ Zostel, has to say about our know-how on the convention, and why they selected eZee:

Headquartered in Gurugram, Zostel is the most important chain of backpackers hostels in India. Began with 5 hostels in India, they now have hostels in 36 settlements in India and Nepal; this goal is to supply vacationers with protected, hygienic, relaxed and reasonably priced lodging.

2. Unparalleled customer support, 24 hours a day

Customer support is a crucial a part of any enterprise. Much more, when you find yourself in an that revolves across the buyer expertise.

Now we have all the time been on guard to supply not solely one of the best know-how, but additionally glorious customer support, together with:

24x7x365 Reside SupportDirect Account ManagementFree and Limitless Product Coaching100% product implementation and integration

In the identical method as for all of our customers, we’ve got been capable of provide hostels an unforgettable buyer expertise, helping them the place applicable, and enabling them to handle their enterprise. ;shopper expertise. by automating each day operations.

That is what Pankaj Parwanda, the co-founder of goStops, defined about why he swears by eZee:

] goStops is reputed to be India's most dependable experiential and social youth hostel chain. They’ve hostels at 12 areas throughout India; during which they provide glorious services, in addition to fastidiously organized actions to ignite the eagerness of the journey.

Our state-of-the-art know-how is able to facilitate in any method attainable the event of the youth hostel sector. Identical to these four primary hostels, many hostels all over the world simplify their operations with our hostel software program. And daily we welcome extra hostels and hostel chains of this sort. 19459003 19459004 However we don’t cease there! Now we have already powered our hostel administration system with rising know-how resembling a reserving engine, a chatbot, a digital assistant, a knowledge evaluation instrument; and we promise to proceed to enhance our know-how, which is remodeling the best way the lodge conducts its enterprise.

 eZee's built-in options for making use of the best income administration methods "class =" wp-image-1188 "/> </a> </pre>
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